Responsible Gaming

Our Commitment to Your Wellbeing

At Casino Kingdom Online Pokies, we are committed to promoting responsible gaming practices. Online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.

Age Verification

You must be at least 18 years of age to use Casino Kingdom Online Pokies. This is a legal requirement in New Zealand. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not use our services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, help is available:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover lost money
• Hiding gambling activities from family, friends, or partners
• Spending more time and money on gambling than intended
• Neglecting work, study, family, or other important responsibilities
• Feeling anxious, irritable, or restless when not gambling
• Using gambling to escape problems or negative emotions
• Borrowing money to gamble or pay gambling debts
• Lying about the extent of your gambling
• Feeling you have lost control over your gambling

Self-Help Tools

Casino Kingdom Online Pokies provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive reminder notifications during play to help you keep track of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform
• Account Pause: Take a break from gambling for a specified period

To access these tools or discuss responsible gaming options, please contact our customer support team.

Support Organizations in New Zealand

If you or someone you know needs help with problem gambling, the following organisations offer free, confidential support:

New Zealand-Based Support

• Gambling Helpline (New Zealand)
  Freephone: 0800 654 655
  Website: www.gambling.org.nz
  Available 24/7, free, and confidential
• Problem Gambling Foundation (New Zealand)
  Phone: 09 302 5600
  Website: www.pgf.nz
  Provides counselling and support services nationwide
• Samaritans Aotearoa New Zealand
  Phone: 1800 726 666
  Website: www.samaritans.org.nz
  Emotional support and crisis assistance

International Support Resources

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom)
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au

Take Action Today

If you feel that your gambling has become a problem, please seek help immediately. There is no shame in asking for support. The organisations listed above are staffed by trained professionals who understand problem gambling and can provide confidential assistance.

Remember: Gambling should only be for entertainment. If it is no longer fun, it is time to get help.

Last updated: 2026. For more information about responsible gaming at morgansmith.co.nz, please contact our support team.